📍 Location
Based globally with support across multiple time zones.
We serve users worldwide and respond to emails promptly.
Get in Touch
Have feedback, a suggestion, or want to collaborate? We'd love to hear from you!
ToolAdda is always looking for better ideas, partnerships, and ways to improve our tools based on your feedback.
Ways to Reach Us
Got a question or feedback? Send us an email and we'll get back to you as soon as possible.
hello@tooladda.onlineSupport
Need technical help or have an issue with a tool? Reach out to our support team.
support@tooladda.onlineFeature Requests
Have an idea for a new tool or feature? We'd love to hear your suggestions!
features@tooladda.onlineExpected Response Time
General Inquiries
24-48 hours
Support Issues
12-24 hours
Feature Requests
24-72 hours
Partnerships
2-3 business days
Contact Information
🕐 Business Hours
Monday to Friday: 9:00 AM - 6:00 PM (UTC)
Support emails received outside business hours will be addressed the next business day.
🔒 Privacy
Your email and information are kept confidential and secure.
We follow strict privacy policies and never share your data.
📋 Partnerships
Interested in collaborating with ToolAdda?
Contact us at partnerships@tooladda.online
Send us a Message
💡 Note: This form is for reference. To send a message, please use the email addresses provided above.
Ready to Connect?
Choose your preferred way to reach out and let's start a conversation.
Reporting a problem with a tool
Bug reports are the most useful messages we get, and a good one takes about a minute to write. Four things make a report we can act on immediately:
- Which tool — the page address is ideal.
- What you did — the values you entered or the file you used.
- What you expected — and why.
- What happened instead — the actual output, copied if possible.
Add your browser and whether you are on a phone or a desktop, since a surprising number of issues are specific to one combination. If a calculator produced a figure you believe is wrong, the exact inputs matter more than anything else — with those we can reproduce it in seconds, and without them we usually cannot.
One thing we cannot help with
We cannot recover a lost file, note or result. Almost every tool on ToolAdda runs entirely inside your browser, which means your data never reaches us and we hold no copy of it. That is deliberate — it is what lets you put a payslip, a resume or a private note into a tool without handing it to anyone.
The trade is that there is nothing on our side to restore. If a tool saves your work in the browser, export a backup for anything you would be upset to lose.
Suggesting a tool
Requests are welcome, and the most useful ones describe the problem rather than the tool. Telling us what you were trying to do, and what you ended up doing instead, consistently leads to better tools than a feature name does — often to a simpler tool than the one that was asked for.
Bugs and wrong results
support@tooladda.online — prioritised, usually answered within 12–24 hours.
New tools and features
features@tooladda.online — describe the problem you are trying to solve.
Partnerships
partnerships@tooladda.online — for collaborations and integrations.
Anything else
hello@tooladda.online — general questions, typically 24–48 hours.
What happens to your message
Your email is used to answer you and nothing else. We do not add correspondents to a mailing list, and we do not pass contact details or message contents to third parties. The full position is in our Privacy Policy, and the terms covering use of the tools are in the Terms of Use.
Frequently asked questions
How long does it take to get a response?
We typically respond within 24-48 hours for general inquiries. Support issues are prioritized and responded to within 12-24 hours.
Do you accept feature requests?
Yes! We actively consider user feedback and suggestions. Send your ideas to features@tooladda.online and we'll evaluate them.
What should I do if I find a bug?
Please report any bugs to support@tooladda.online with details about the issue, browser used, and steps to reproduce it.
Do you offer partnerships?
We're open to collaborations! Contact us at partnerships@tooladda.online to discuss potential opportunities.
Is there a phone number to call?
Currently, we operate through email only for support. This allows us to maintain a lean team and keep tools free.
Will my data be kept private?
Absolutely. We follow strict privacy policies and never share your contact information or message content with third parties.
What should I include in a bug report?
Four things make a report actionable: which tool, what you did, what you expected, and what happened instead. Add your browser and whether you are on a phone or a desktop. If a tool produced a wrong number, the exact inputs you used matter more than anything else.
Can you recover a file or a note I lost?
No, and we wish we could. Almost every tool runs entirely in your browser, which means we never receive your files or notes and hold no copy of them. That privacy is the point of the design, but it does mean there is nothing on our side to restore.
Can you help me use a tool for something specific?
Yes, ask. Most questions turn out to be about a detail the page did not explain well, and those are the most useful messages we get — the fix usually helps everyone, not just the person who wrote in.
Do you take requests for new tools?
Yes, and the useful version of that request describes the problem rather than the tool. Telling us what you were trying to do, and what you had to do instead, leads to better tools than a feature name does.
Can I use ToolAdda's tools for commercial work?
Yes. Anything you generate — a PDF, an image, a QR code, a CV — is yours to use, including commercially, with no watermark and no attribution required. The full position is set out in the Terms of Use.